{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Singapore on orders of {{ site.currencySymbol }}{{ site.delivery.freeThreshold }} or more; a flat {{ site.currencySymbol }}{{ site.delivery.fee }} delivery charge applies under that. Please allow 5 to 7 days, as screens are cut to order.",
    "content": "Shipping Orders are usually prepared within 24 to 48 hours after payment clears. Singapore delivery Allow 5 to 7 days after processing. Standard delivery is free on orders of $60 or more and $22 below that threshold. Express delivery is available at checkout for $22. Other countries Allow approximately 7 to 10 days after processing. The available service and final charge are shown at checkout for the destination entered. Tracking and split deliveries We email a tracking number after dispatch. Items in one order may arrive in separate packages for logistical reasons. If a parcel is late, lost or arrives damaged, email theteam@simplescreen.asia with your order number so the support team can investigate.",
    "url": "https://simplescreen.asia/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Return requests may be made within 15 days of purchase. Goods must be unopened, in their original packaging and accompanied by proof of purchase.",
    "content": "Refunds & Returns Email theteam@simplescreen.asia before returning anything. We aim to answer support messages within two business days. Cancellation Orders may be cancelled before they are shipped. Contact us within 12 hours if an order has already been paid. A 12.5% service and processing fee may apply once processing has begun. An order cannot be cancelled after packing and shipping have started. Returns You may request a return within 15 days of purchase. The item must be unopened, in its original packaging and accompanied by the order confirmation or other proof of purchase. Products bought from another retailer must be returned to that retailer. Approved returns must be sent to the original dispatch warehouse at the purchaser's cost. A non-refundable $29 packing and handling amount applies per order. Refunds are normally processed to the original payment method within 24 to 48 hours after the returned item is received and checked. Items bought on sale or with a discount code are not eligible for a change-of-mind refund. These conditions do not limit rights that cannot lawfully be excluded. Damaged or incorrect items Contact us promptly with your order number and clear photographs if an item arrives damaged or is not what you ordered.",
    "url": "https://simplescreen.asia/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Simple Screens collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy This policy explains how Simple Screens, a division of Caruso Consulting Co Ltd, handles personal data when you visit simplescreen.asia, contact us or place an order. What we collect Depending on how you use the site, we may collect your name, contact details, delivery and billing address, order details, support correspondence, device and browser information, cookie choices and payment status. Payment providers process full card or account credentials; we do not store full card details. Why we use it We use personal data to provide quotations, process and deliver orders, take payment, prevent fraud, provide support, maintain business and tax records, operate and secure the site, and send marketing only where permitted or requested. Who receives it We disclose only what is reasonably needed to service providers involved in hosting, payment, order storage, email, support and delivery, and when disclosure is required by law. We do not sell personal data. Protection, retention and overseas processing We use reasonable security arrangements and keep personal data only for as long as it is needed for the stated business or legal purpose. Some service providers may process data outside Singapore; where the PDPA requires it, we use arrangements intended to provide a comparable standard of protection. Your choices and requests You may ask to access or correct personal data we control, or withdraw consent with reasonable notice, subject to applicable exceptions and information we must retain. Withdrawing consent may prevent us from providing a service that needs the affected data. Send privacy questions or requests to theteam@simplescreen.asia . You can also read guidance from Singapore's Personal Data Protection Commission .",
    "url": "https://simplescreen.asia/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Simple Screens.",
    "content": "Terms & Conditions About these terms These terms apply when you use simplescreen.asia or place an order with Simple Screens, a division of Caruso Consulting Co Ltd. Our contact details and addresses appear in the footer. Orders and payment Prices are in Singapore dollars. Delivery charges are shown before payment. Payment is due when you place the order. If payment is declined, the order is not accepted or shipped. Product images and measurements are provided to help you choose. Check your opening and choose a size large enough to cut down before ordering. An order is accepted when payment is confirmed. Delivery Singapore delivery normally takes 5 to 7 days after the usual 24 to 48 hour processing period. Delivery is free on orders of $60 or more; otherwise the standard charge is $22. Full details are on our Shipping page. Cancellations, returns and refunds Contact us as soon as possible if you need to change or cancel an order. Once packing or shipping has started, cancellation may no longer be possible. Eligibility and costs are explained on our Refunds & Returns page. Product use Follow the supplied measuring, cutting and installation instructions. You are responsible for confirming that the chosen product, size and installation method suit your opening. Nothing in these terms excludes any right or remedy that cannot lawfully be excluded. Governing law These terms are governed by the laws of Singapore. Please contact us first if a problem arises so we can try to resolve it directly.",
    "url": "https://simplescreen.asia/terms-and-conditions/"
  }
}
